вторник, 2 августа 2016 г.

Keeping a Conversation Going

First, show your interest in the speaker with nonverbal actions. Nod your head, look at the speaker, be open in your posture. That means you could lean a bit forward or tilt your head.
All of these actions show you are listening.
Show your interest and understanding with rejoinders. A rejoinder is a quick reply, usually one or two words that you say as someone is speaking. Hm, uh-huh, really? Great. Good. That's interesting. Surprising. Great. Too bad, etc. California? Uh-huh. You can also sometimes repeat a key word. This is called echoing.
Of course, you can also ask questions. Information questions are best.
So how do you know her? And how do you like Seattle?
When was the last time? What happened? If you don't understand the speaker, you can show that with non-verbal signals. A puzzled expression. A head tilt. You can also say things to clarify or get the speaker to explain. Sorry? I'm sorry? You said? You mean? Could you say that again?

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